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Administrative Fellowship, Health Services Division, Blair County
The two-year hospital fellowship provides exposure to all aspects of hospital operations and management. It's ideal for those who wish to pursue a career in health administration.


Year I: Core Functional and Elective Rotations — Health Services Division, Blair County

All fellows spend their first year rotating with the executive team at UPMC Altoona and other HSD executives.

UPMC Altoona is a 380-bed hospital located in Central Pennsylvania and serves as the eastern hub for UPMC. UPMC Altoona provides a wide array of advanced tertiary and community care services.

Throughout rotations, fellows will gain structured experience in the areas of Revenue Cycle, Budgeting, and Finance.

The two-year administrative fellowship program at UPMC Altoona allows recent Master-level graduates the opportunity to experience operational and managerial aspects of hospital and physician management. Under the executive team at UPMC Altoona, fellows will participate in meaningful projects, management opportunities, and networking.

Fellowship preceptors:
  • Hospital Operations – Ronald McConnell, Chief Operating Officer
  • Physician Group Management – David Duncan, Chief Executive Officer
Year 1: Core Function and Rotations
  • 3 rotations in hospital operation departments, 1 rotation with physician group
  • Rotation duration: 3 months
  • Departments will be assigned based on fellow’s interests and department availability


Core Rotation: Exposes Fellows To:
Clinical Operations Important clinical issues and key components of clinical operations, such as:
  • Service line development
  • Clinical staffing
  • Patient care initiatives
  • Physician relations
  • Process improvement
  • Conflict resolution
  • Ambulatory Operations
Leadership Leading hospital operations with the Chief Operating Officer as preceptor. Includes projects in the areas of:
  • Pre-hospital services
  • Trauma services
  • Care management
  • Quality
  • Physician relations
Nursing Experience in the many facets of nursing operations and administration, including:
  • Capacity management and patient throughout
  • Performance and productivity
  • Strategic initiatives focused on quality and patient satisfaction to impact value-based purchasing
Physician Practice Management Important aspects of physician practice management within the Altoona Regional Health Services, such as:
  • Physician recruitment and contracting
  • Medical research
  • Hospital and physician practice coordination of services
  • Hospital-based clinics and physician practice management
Support Services Administration Projects that address the current needs of support services administration in key support services areas, such as:
  • Facilities planning
  • Housekeeping
  • Maintenance
  • Construction
  • Dietary services
Community Provider Services Exposure to many pre- and post-acute care services, including:

  • Home care services
  • Senior services
  • Ancillary services
  • Rehabilitation services
Finance An introduction to many important aspects of financial management for an Integrated Delivery & Finance System, such as:
  • Revenue cycle
  • Patient access
  • Care management
  • Health information management

Elective Rotation: Exposes Fellows To:
Quality Important clinical issues and key components of clinical operations, such as:
  • Quality program reporting
  • Patient experience
  • Infection prevention
  • Pay-for-performance
Chief Medical and Scientific Office Participate in the development of new models of patient care, including:

  • Bundled payment models
  • Evidence-based care clinical pathways
  • Population health management
  • Telemedicine
CancerCenter Exposure to oncology specific clinical operations, including:
  • Business development and joint Ventures
  • Physician relations
  • Oncology care
  • Hospital-based clinic management
  • Capital planning process
UPMC Bedford Exposure to operations at UPMC Bedford under the CNO and VP of Patient

Services:
  • Finance
  • Quality improvement
  • Physician relations
  • Nursing
  • Patient services

Project Examples

Examples of projects, roles, etc. that administrative fellows may work on include:
  • Conducting process and workflow improvement studies
  • Coordinating various task forces
  • Serving a variety of analytical roles
  • Establishing new clinics
  • Assisting with the implementation quality-of-care improvement initiatives
  • Assisting with the integration of clinical departments across campuses
  • Exposure to financial analyses
  • Championing various projects with senior leadership

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Year II: Flexible Year — Blair County

The second year of the fellowship allows more flexibility in satisfying career objectives with an emphasis on gaining direct associate management experience.

Based on the organization’s needs, fellows may have opportunities in the following:
  • Extended or additional rotations
    • Extended or additional rotations
    • Information systems
    • Health information management
    • Human resources
    • Project work as assigned by the chief executive officer, chief operations officer, or other members of senior management
    • Department management

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    Supplemental Learning Opportunities

    The following training and development courses will be offered to provide exposure to key areas of human resource management:
    • Journey to Management
    • New Manager Training - Physician Services
    • Communicating for Leadership Success
    • Strategic Performance Management
    • Fraud: Define, Deter, Detect
    • Generations in the Workplace
    • Addressing Poor Performance
    • Resolving Workplace Conflict
    • Crucial Conversations

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    Roles and Expectations — Blair County

    Each fellow is also assigned a preceptor during each rotation. Preceptors are responsible for guidance and progress by:
    • Defining projects
    • Ensuring that fellows' needs are being met
    • Meeting with fellows regularly
    • Providing timely feedback regarding performance and progress

    Fellows are responsible for providing their advisors and preceptors with all necessary information to ensure a mutually beneficial experience.

    Fellows must also attend the following meetings:


    Meeting

    How Often

    Executive management meetings
    Weekly
    Strategic Growth Team
    Weekly
    Expanded director forum
    Operations council
    Monthly
    UPMC Altoona Foundation Board Meeting
    Quarterly
    Board meetings
    Annually

    Interested in applying for a UPMC fellowship?



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